Care Orchestration

DWEL's Caregiving Benefit

DWEL's Voice-First Care Orchestration Platform is designed to be a key component of an enterprise's Wellness Benefits. DWEL improves productivity by orchestrating the most time-consuming tasks an employee caregiver routinely faces – improving work-life balance, absenteeism, presenteeism and churn. That can drive ROI of more than 1,000%, compared with the average wellness benefit ROI of negative 150%.

$37B

Annual impact of caregiving on Enterprise ROI

23 hrs

Caregiving per week

9.5 hours during work time

+9 days

Absenteeism

11 more absent days per year, mostly unplanned

15%

Presenteeism

18% reduced productivity even while at work

29%

Early retirement

35% leave the workforce early due to caregiving

The caregiving burden is now a business problem.

Work Capacity Loss

Caregivers

Care responsibilities consume work time

Going in late, leaving early, taking time off

Cutting hours, leaving jobs, retiring early

Employers

Lost productivity / presenteeism

Absenteeism and unplanned time off

Turnover and early retirement

Coordination Burden

Caregivers

Caregiving fragmented across tasks/providers

Juggling apps, calls, manual oversight

Employers

Hidden caregiving load hard for HR to manage

Existing point solutions fragmented/underused

Stress / Burnout

Caregivers

Emotional stress, physical strain, feeling alone

Employers

Work-life balance strain and burnout

Financial Strain

Caregivers

Financial strain from caregiving, debt, depleted savings

Employers

Costs of replacing experienced talent

Need for Integrated Support

Caregivers

Need caregiver-friendly benefits/flexibility

Need practical help with paperwork/planning

Difficulty finding affordable services (transport, meals, help)

Employers

Need benefits that actually help elder care

Need measurable ROI on support

Senior care now strategic workforce issue

DWEL turns caregiving from an unmanaged burden into a measurable workforce stability strategy.

True cost of caregiving on employers

$13K

Avg. Annual Cost

Average annual cost per employee-caregiver to the employer — driven by lost productivity, absenteeism and early resignations

70%

Workforce Attrition Risk

Of employee-caregivers experiencing, considering, or forced to take actions that lead to leaving the workforce

400%

Replacement Cost

Of annual salary — cost to replace a senior manager who leaves due to caregiving responsibilities

The 80+ surge is driving a caregiving gap

The U.S. 80+ population is growing faster than caregiving capacity. This gap is becoming a workforce risk, increasing absenteeism, distraction, and retention pressure as more employees take on complex elder care responsibilities.

150M

Adults aged 80 and over worldwide growing several times faster than total population

45-70

Ages of those that shoulder the caregiver burden

19M

Projected U.S. population 80+ by 2030, an 65% increase over 2010

94%

Of U.S. seniors 65+ prefer to age in place, living independently

U.S. Aging Population Growth (2020–2050)

Population 80+ (Millions)Employed Family Caregivers (80+ Recipients, Millions)0M5M10M15M20M25M30M35M2020202520302035204020452050

Caregiver estimates reflect employed family caregivers supporting adults age 80+. 2030–2050 values are scenario-based projections derived from AARP caregiving data and U.S. Census population projections.

U.S. population age 80+ is projected to more than double by 2050, while the growth of employed family caregivers does not keep pace, increasing pressure on working families and employers.

Sources: U.S. Census Bureau population projections; AARP, Caregiving in the U.S.; World Health Organization (WHO)

HR Admin Dashboard

Track adoption, productivity gains, and financial impact in one place. Real-time visibility into how DWEL is performing across your workforce.

HR Admin Dashboard showing employee enrollment metrics, program adoption chart, and employee engagement breakdown

Cost savings used a mean hourly wage estimate of $36-$39/hour, age 40+ derived from the U.S. Bureau of Labor Statistics Current Population Survey 2025.

Drive significant ROI while improving work-life balance for your team.

Learn how care orchestration reduces workplace disruption.