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Website governance

Website Terms of Use

These terms apply to your use of dwel.digital. By using the website, you agree to these terms. If you do not agree, do not use the website. Additional agreements may govern DWEL pilot programs, subscriptions and authenticated services.

Effective November 2, 2026

Informational purpose

This website provides general information about DWEL, its developing platform and potential business relationships. Website content does not provide medical, legal, financial, caregiving or emergency-response advice and is not a substitute for advice from a qualified professional.

Important. DWEL is not an emergency response service and does not function as a personal emergency response system (PERS). Do not use DWEL or this website to request emergency assistance.

No service relationship

Using this website or submitting a contact form does not create a customer, patient, caregiver, advisory or other professional relationship with DWEL. Any pilot, subscription or service relationship will be governed by a separate written agreement.

Submitting a website form permits DWEL to respond to the inquiry using the contact information provided. It does not enroll anyone in recurring promotional or service-related text messages.

Product information

Product screenshots, videos, demonstrations, workflows, statistics and forward-looking statements explain DWEL's current direction. Actual features, pricing, availability and performance may change. Nothing on this website commits DWEL to deliver a specific feature on a specific date.

Privacy

The DWEL Privacy Notice explains how DWEL handles information collected through the public website and the DWEL text messaging program.

Text messaging

Submitting a telephone number through the public website does not enroll anyone in text messages. In the authenticated DWEL service, a caregiver who enters a mobile number in their profile consents to receive service-related text messages governed by the DWEL SMS Terms and the DWEL Privacy Notice. Receiving an invitation, creating an account, being named in a Circle of Care or adding a care recipient telephone number does not by itself provide caregiver SMS consent. Message and data rates may apply.

Acceptable use

You may not use the website for unlawful, fraudulent or harmful purposes; submit false, misleading, malicious or sensitive information through website forms; attempt to disrupt or gain unauthorized access; introduce malicious code; or use website content in a way that infringes DWEL's or another party's rights.

Intellectual property

The website and its content, including text, designs, graphics, logos, videos and other materials, are owned by or licensed to DWEL and are protected by applicable intellectual-property laws. You may view the website and share links to public pages for legitimate informational purposes. No other rights are granted without written permission.

Third-party websites

The website may link to third-party websites. DWEL does not control and is not responsible for their content, availability, privacy practices or security.

Website availability

DWEL may update, suspend or discontinue any part of the website. DWEL does not guarantee that the website will always be available, uninterrupted, current or error-free.

Disclaimer

The website is provided on an “as is” and “as available” basis. To the extent permitted by law, DWEL disclaims warranties concerning the website and its content, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Limitation of liability

To the extent permitted by law, DWEL will not be liable for indirect, incidental, special, consequential or punitive damages resulting from use of, or inability to use, the website. Nothing in these terms excludes liability that cannot legally be excluded.

Changes to these terms

DWEL may update these terms periodically. The date above identifies the current version.

Contact DWEL

Questions about these terms may be sent to info@dwel.digital.