HOW IT WORKS
The routine work of caregiving gets done, and the whole family knows.
The family sets the rules. Chris, DWEL's AI voice assistant, talks with the older adult by phone. DWEL's agentic AI platform carries each task to completion and notifies the Circle of Care by text or email when it's done.
INSIDE THE PLATFORM
Four layers of Intelligent Care Orchestration™.
01 · CARE NEEDS AND CIRCLE OF CAREThe family sets the rulesA Care Profile, a Circle of Care with roles, and guardrails for what needs an OK, who gets notified and who gets called.
02 · VOICE-FIRST AGENTIC AIChris understands, acts and follows throughChris, DWEL's AI voice assistant, checks in on a schedule and takes requests by phone. No app for the older adult.
03 · AUTOMATED WORKFLOWS AND CONNECTED SERVICESTasks carried to completionThe platform applies the family's rules, books through connected providers, tracks each task and confirms it's done.
04 · PRODUCTIVITY AND ENGAGEMENT MEASUREMENTMeasured, not assumedAggregate, de-identified reporting for the employer against a pilot baseline. Never family details.
MEET CHRIS
Meet Chris, DWEL's AI voice assistant.
Chris is DWEL's AI voice assistant. Chris checks in, arranges rides, takes requests and keeps the family in the loop. There's nothing new for your parent to buy, download or learn.
WHY THE NAMEChris is named for Chris Rich, DWEL's first investor and biggest cheerleader, who passed away in April 2026. He asked a million questions, not to know the answer, but to help us find it. That's what our AI does.Why do we call him Chris? →
ONE TASK, START TO FINISH
One task, two ways.
The family sets the rules once. After that, here is who does the work.
Without DWEL: the employee
With DWEL
1Start the task
Books the ride, sets the reminder, places the order.
Chris takes the request by phone, or makes the scheduled call.
2Track it
Checks the driver showed up and the call was answered.
The platform checks the family's rules, books through connected services and tracks it.
3Confirm it
Makes sure it actually happened.
DWEL confirms completion.
4Inform the family
Texts siblings and helpers, one by one.
Each person in the Circle of Care gets the update meant for them.
5Handle what changed
When something goes wrong, it lands on them.
DWEL escalates to the right person, in the order the family set.
EXAMPLE: A RIDE TO THE DOCTOR
Mom calls Chris for a ride Thursday. The family's rules allow it. DWEL books it, tracks it, confirms she got there, and her daughter gets a note that it's done.
Or the daughter books it in advance from the dashboard. Same workflow either way.
ONE COORDINATION LAYER
Built around everyday needs
DWEL focuses first on recurring activities responsible for caregiver burden and workday disruption.
01Voice check-ins
02Medication reminders
03Transportation
04Shopping lists Deliveries: planned
05Shared calendars
06Family notifications
07Escalation workflows
08Employer analytics
OUR PROMISE TO FAMILIES
Privacy, safety and trust.
Nothing new to learn.Any phone works, including a landline. No app, no password, no new device.
You set the rules. DWEL follows them.Your family decides what DWEL can do, who gets notified, and what needs your OK.
A person when it matters.When something needs human judgment, the right person is notified, per your family's rules.
Your family's details stay private.Employers see aggregate results only. Never conversations or care details.
No cameras, no tracking.DWEL works through an ordinary phone call. Nothing is installed in the home.
You choose who sees what.Each person in your Circle of Care gets only the updates you pick.
FOR EMPLOYERSSee it work with your own people.Schedule a conversation